About The Role
This position is responsible for providing administration assistance, associated with the management of stock and disposal of vehicles to meet or exceed our client's and the business's requirements by processing returned assets from arrival through to completion of sale, to the wider Disposal Team.
Tasks And Responsibilities
* Ensure all driver purchase / sales enquiries nationwide are followed up and processed accurately in accordance with all applicable laws of the state the vehicles are sold in
* Assist in ensuring all end of lease transportation is organised and coordinated with internal and external stakeholders
* Complete physical vehicle checks including vehicle condition reporting, recording of unfair wear and tear details and administration of documentation for all vehicles in stock
* Carry out stock management of returned leased and client owned assets
* Assist in preparing the vehicle for tender process, including updating registration plates, including transfer of registration at local Traffic Authority and presenting vehicles for tender display
* Provide SAP support to assist during periods of heavy volumes and absences within the team
* Assist the Trade Advantage team to load vehicles into Miles and other administration tasks as directed
SKILLS AND EXPERIENCE
* Experience in a customer service role
* Ability to build/maintain strong, productive relationships
* Experience in an administrative role
* Experience in engaging and negotiating with internal/external suppliers and customers
* Effectively communicates verbally and in writing
* Professional and courteous customer service skills
* Proficient data entry skills, with an emphasis on accuracy and speed
* Proficient on excel and word
* Knowledge of the fleet management industry or used car market is desirable.
ABOUT YOU
* Agile in ways of working
* Strong organisational and prioritisation skills for effective time management
* Strives for process consistency and service improvements
* Collaborative and engaging
* Innovative and forward thinking with a strong attention to detail
* Effectively manages and uses time
* Ability to collaborate and work as part of a team as well as autonomously
Who we are...
We are a financial services company that specializes in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1100 employees.
Some of our perks include...
* Recharge and relax with up to 4 days of wellness days every year
* We offer industry leading 20 weeks paid parental leave
* Monetary service milestone awards
* Career progression opportunities
* Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more
* Two paid volunteer days each year
* Health and wellbeing support including a subsidy and an Employee assistance Program
What's next...
We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity, work-life balance, and career development.
We are a proud equal opportunity employer. Interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.