Job Summary
We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing casual role based at Gold Coast Airport, Coolangatta, Queensland, Australia.
Key Information
* Casual ongoing position - Gold Coast Airport based (Coolangatta Area)
* Full training provided to help you achieve your goals & reach your potential
* Supportive, friendly, and caring culture
* Large, stable global organisation
* Opportunity to grow and move internally within our business
About The Role
This Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.
What You'll Do
* Establish customer car rental needs by actively listening
* Review in detail ABG's various add on's and services to determine what may best suit the customer
* Communicate rental procedures and guidelines effectively
* Complete rental bookings in a timely, efficient and accurate manner
* Answer customer questions and inquiries
What We're Looking For
* Full and valid driver's licence
* Minimum availability of 4 days per week for this casual position
* Ability to work in a fast paced environment while delivering exceptional customer service
* Previous experience within retail, hospitality, customer service, sales or similar roles
* Ability to follow procedures and adhere to company guidelines and standards
* Comfortable learning and using various computer systems to accurately input rental information
Benefits And Perks
* Competitive Rate + loadings + performance Bonuses
* Employee discounts on car rental across Avis Budget Group
* Full training provided to help you achieve your goals & reach your potential
* Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
* Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
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