Partner With Our Industry Leading Customers
As an Account Manager at DHL, you will serve as the key link between our operations, customers, and the wider business. Your role involves overcoming daily logistical challenges to ensure smooth warehouse operations. In a dynamic environment where each day presents new challenges, you'll have the autonomy to make decisions and opportunities to grow professionally. Utilize your leadership, customer management, and influencing skills to shape the future of logistics with the latest technology.
Your duties will include:
Partnering with our leading, household-name customer to develop and expand their business.
Initiating continuous improvements to give the customer a competitive edge.
Understanding customer needs and expectations, and collaborating to ensure their success.
Ensuring profitable growth and managing the P&L.
Supporting key account functions such as complaint and claim handling, problem solving, and other contractual services.
Driving employee engagement through effective leadership.
Managing account strategy, including contract renewals.
Why Join DHL Supply Chain?
We are the world's leading contract logistics company. We value diversity and recognize individual strengths. We are committed to making your career with DHL satisfying and successful. Join a supportive environment with tools and training to help you grow. Our benefits include:
World-class training programs to develop your skills and advance your career.
Annual bonuses and merit reviews rewarding your contributions.
Staff engagement activities like monthly lunches, competitions, and events.
Recognition programs such as Employee of the Month and Year.
Exclusive staff discounts at various customer locations.
We support flexible working arrangements to help you balance work and personal life, tailored to your role.
Join us to discover why DHL Supply Chain Australia is a Great Place To Work certified.
Qualifications And Experience
To succeed as an Account Manager, you should have:
A proven track record in logistics, 3PL, or 4PL environments.
Experience in Account Management, preferably in the Lifesciences and Healthcare sectors.
Intermediate to advanced skills in MS Office (Excel, PowerPoint) and exposure to warehouse management systems.
Ability to negotiate at a senior management level.
P&L management experience.
Excellent personal presentation and strong communication skills, both written and verbal.
Accelerate your career with DHL and APPLY NOW
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