Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Aurex Group
Director, Australia | Partner at Aurex Group
Company Background:
Our client are a leading Commercial Soft Services company dedicated to delivering exceptional facilities solutions to their clients across the country. They are seeking an experienced State Manager to join their team in Sydney to oversee and optimise operations across multiple states, ensuring the highest standards of service delivery, and maintaining strong client relationships.
Key Responsibilities:
* Leadership and Team Management: Lead and inspire a team of soft services professionals, including janitorial, cleaning, pest control, landscaping, and more, across multiple states. Foster a positive work culture, encourage teamwork, and provide mentorship to enhance individual and team performance.
* Operational Excellence: Oversee the daily operations of soft services, ensuring efficiency, quality, and compliance with company standards and industry regulations. Implement best practices and continuously improve processes to optimize service delivery.
* Client Relationships: Cultivate strong partnerships with clients, understanding their needs, and addressing any concerns or inquiries promptly. Regularly engage with clients to evaluate their satisfaction levels and identify opportunities for service improvement.
* Budget and Resource Management: Develop and manage budgets for soft services operations. Optimize resource allocation, control costs, and explore opportunities for cost-saving initiatives without compromising service quality.
* Performance Monitoring and Reporting: Implement performance metrics and monitoring systems to track key performance indicators (KPIs). Prepare regular reports on operational performance and present them to senior management.
* Compliance and Safety: Ensure compliance with all relevant regulations, safety protocols, and industry standards pertaining to soft services operations. Take proactive measures to maintain a safe and healthy work environment for all team members.
* Training and Development: Identify training needs and provide ongoing training and development opportunities to team members. Keep the team updated on industry trends, best practices, and advancements in soft services.
Qualifications and Requirements:
* Bachelor's degree in Facilities Management, Business Administration, or a related field preferred.
* Proven experience in managing soft services operations across multiple states or regions.
* Strong leadership skills with the ability to motivate and guide a diverse team.
* Excellent organizational and problem-solving abilities.
* Knowledge of industry standards, best practices, and emerging trends in soft services.
* Exceptional communication and interpersonal skills to build and maintain client relationships.
* Budget management and financial acumen.
* Familiarity with compliance and safety regulations in the facilities management industry.
* Ability to travel across states as needed.
We offer a competitive salary package and if you believe this opportunity is right for you, please send your CV to Candice - candice@aurexgroup.com by using the "Apply Now" button below.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative and Other
* Industries
Staffing and Recruiting and Real Estate
Referrals increase your chances of interviewing at Aurex Group by 2x
Sign in to set job alerts for "Operations Manager" roles.
Strategy and Operations Senior Manager, APAC
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia A$140,000.00-A$160,000.00 4 days ago
Senior Operations Manager - Multi-Site, Sydney Region
Redfern, New South Wales, Australia 2 weeks ago
Operations Manager - Pizza Hut (Relocation to UAE)
Sydney, New South Wales, Australia 5 days ago
Head of Operations - (Flexible | Remote | Leadership)
Sydney, New South Wales, Australia 4 days ago
Surry Hills, New South Wales, Australia 4 days ago
Senior Operations Manager - Ancillary Products
Sydney, New South Wales, Australia A$100,000.00-A$180,000.00 1 month ago
Sydney, New South Wales, Australia 2 months ago
Sydney, New South Wales, Australia 2 weeks ago
District Operations Support Manager - Health Manager Level 2 - Location Negotiable Within Southern NSW Local Health District
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Silverwater, New South Wales, Australia 1 week ago
Kingsgrove, New South Wales, Australia 2 weeks ago
Silverwater, New South Wales, Australia 1 week ago
Parramatta, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Senior Operations & Strategy Manager, APAC
Sydney, New South Wales, Australia 4 days ago
Sydney, New South Wales, Australia 6 hours ago
Sydney, New South Wales, Australia A$170,000.00-A$200,000.00 6 days ago
Delivery Operations Manager, Uber Direct ANZ
Strathfield South, New South Wales, Australia 4 weeks ago
Sydney, New South Wales, Australia 4 days ago
Strategy and Operations Manager, Rider Operations
Sydney, New South Wales, Australia 3 days ago
Sydney, New South Wales, Australia 1 month ago
Baulkham Hills, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 4 days ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr