About This Role
We are looking for talented and enthusiastic individuals to join our team as Front of House Superstars. As a Front of House Superstar, you will be responsible for creating an exceptional experience for our guests by providing top-notch customer service, hosting events, and working collaboratively with your colleagues to deliver the ultimate entertainment experience.
This is a fantastic opportunity to join a dynamic and fast-paced environment where no two days are ever the same. If you have a passion for delivering outstanding customer service, are energetic and enthusiastic, and enjoy working in a team environment, then we would love to hear from you.
Key Responsibilities
* To provide exceptional customer service to all guests, ensuring they have an enjoyable and memorable experience.
* To host a variety of functions, including hen's/buck's parties, kids' birthdays, and corporate events.
* To welcome and engage with guests who come to enjoy our activities.
* To work in our vibrant bar serving creative cocktails and delicious treats.
* To collaborate with your team to deliver the ultimate entertainment experience.
Requirements
To be successful in this role, you will need:
* A passion for delivering outstanding customer service.
* Energy, enthusiasm, and positivity.
* Customer service, hospitality, or retail experience, and a love for building rapport with customers.
* Enjoyment in interacting with a diverse range of guests - teens, kids, and adults.
* Great availability, including weekends and nights.
* A valid RSA certificate, or willingness to obtain one.
Benefits
We offer a range of benefits, including:
* A competitive wage.
* Monthly cash bonuses.
* The opportunity to work alongside and learn from industry leaders.
* A focus on wellbeing and mental health support, including partnerships with Headspace and EAP access.
* Inclusiveness initiatives, including Pride, Women, and Neurodiversity Employee Network groups.
Why Work With Us?
We believe it's our unique and enthusiastic culture that makes us great to work with. If you're a hard worker passionate about people and willing to go above and beyond to show what you've got, then get in touch. We hire for attitude, not just skills, so don't rule yourself out - you might be the perfect fit for our team!