Get ready for the vibrant charm of voco Gosford We have just landed at The Archibald precinct in December 2025
At voco Gosford, modern elegance meets warm hospitality in the heart of the Central Coast. With six exciting hospitality venues; including a modern Australian pub, a rooftop bar, and a signature restaurant, and two levels of conference and event space overlooking the stunning Brisbane Waters, we'll cater to both business and leisure travellers, as well as provide a swanky new destination for locals to meet.
As Food & Beverage Manager you'll lead and direct the food and beverage operations across our variety of food and beverage venues, ensuring quality service and standards are maintained to deliver a memorable yet thoughtful, unstuffy and reliable guest experience while always following government regulations concerning health, safety or other requirements.
A little taste of your day-to-day
Every day is different, but you will play a key role in:
• Hiring and training of food & beverage team including supervisors, waitstaff and bar attendants.
• Capacity to build and lead a high-performing and engaged team.
• Commitment to developing and coaching colleagues.
• Train colleagues to make sure they deliver with compliance and to the standards we expect.
• Manage day-to-day staffing needs, plan and assign work ensuring you always have the right staffing.
• Collaborate closely with other departments, such as kitchen, events, and front office, to ensure seamless operations, communicating F&B needs and requirements effectively to other teams.
• Foster positive stakeholder relationships if applicable and assist in providing ongoing information and status reports.
• Collaborating with the Executive Chef and culinary team to create menus that align with the hotel's concept, target market, and budget.
• Work with the management team to establish pricing strategies for food and beverage items that are competitive yet profitable.
• Make sure all food and beverage equipment is in operational condition and regularly cleaned
• Make sure all food and beverage facilities including banquet/conference spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
• Analyse guest insights to identify and meet customer expectations and build on guest loyalty
• Regularly communicate with guests to ensure expectations are met
• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
• Analyse guest insights to identify and meet customer expectations and build on guest loyalty
• Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions
• Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef
• Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste
• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
• May also serve as manager on duty
• Creating and implementing standard operating procedures (SOPs) for the food & beverage department, including service standards, food handling protocols, sanitation procedures, and customer service guidelines.
• Ensuring that all food and beverage operations comply with relevant health, safety, and sanitation regulations, obtaining necessary permits and licenses and conducting regular inspections to maintain compliance.
• Ability to work autonomously and manage workload and key deliverables within a timeline.
• Procuring all necessary equipment, utensils, glassware, and other supplies required for food and beverage service, ensuring equipment is properly installed and in working order before opening.
• Help prepare the hotel's annual budget and the setting of departmental goals
• Monitor budget and control expenses with a focus on food, beverage, and labour costs
• Identify additional sales opportunities to enhance revenue
• Drive promotions that deliver great dining experiences for guests at a good value
• Make sure credit and financial transactions are handled securely
• Identifying and establishing relationships with suppliers, negotiating contracts, and ensuring that deliveries are in line with quality standards and budgetary constraints.
What we need from you
• Bachelor's degree / higher education qualification in Hotel Management, culinary arts, or related field preferred.
• At least 4 years of related experience, including management experience.
• Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law.
• A demonstrated capability of collaborating with multiple stakeholders and managing competing priorities.
• Strategic thinking, the ability to explore new ways of working and have an open mind around how we can drive the Hotel forward.
• Must speak local language
• Full working rights in Australia without restrictions.
What you can expect from us
Not only will you benefit from a truly unique and career-defining opportunity as part of this exciting hotel opening, working with a talented and experienced team, but you'll receive a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life – including, impressive room discounts and some of the best training in the business.
Start your journey with us today and hit the 'Apply' button