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The Brisbane Isuzu Trucks Service Department at Stapylton is currently seeking a Service Advisor to compliment and support the existing, experienced team.
Our mission is to ensure we deliver quality service, care and attention to all of our customers.So, if you enjoy providingexceptional customer serviceand love the automotive industry or have passion and desire to try this industry then this is your opportunity.
As an industry leading employer, we offer:
Attractive remuneration package
Opportunity to work with Australia's #1 truck brand
Ongoing in-house and factory training with opportunity to be mentored by experienced staff
Career progression opportunities
Great workplace and modern facilities
Supportive & experienced team
Great business culture
Work within an ever-expanding company
Monthly team bbq's
Access to employee assistance program and discounted corporate health insurance
The following competencies are sought:
Great time management and organisational skills
Exceptional communication skills - written and verbal
A passion for the automotive and transport industry
Exceptional attention to detail
Car or Truck Dealership knowledge (an advantage)
Major Fleet Service Advising experience an advantage
Reliable and punctual person,
"Can do" attitude and a team player
Drivers Licence (essential)
Your Duties and Responsibilities:
Greeting customers, both in person and by phone
Processing repair orders and cash sales reports
Updating Dealer Management Systems and communicating with internal stakeholders to ensure all information is being passed on
Updating customers in person, by phone and by email on the progress of their vehicles servicing or repair
Providing customers with a detailed report on work performed
You will become the key contact with our customers and will be responsible for ensuring that they are kept well informed during every stage of the servicing and repair process. We are looking for the right person to join our team and deliver the highest of standards in customer satisfaction. To be a front-line member, you must be professionally minded, provide a well presented appearance and have an outgoing positive attitude with a high focus on customer satisfaction.
Brisbane Isuzu is a privately owned company with more than 25 years' experience specialising in Australia's No.1 Truck Brand. Currently employing over 280 people, we operate four dealerships across Brisbane - Archerfield in the south, Eagle Farm near the Airport, Burpengary in the north and our brand new dealership at Stapylton near Yatala and just off the M1. We have a comprehensive focus on all aspects of truck sales, vehicle fabrication & manufacture, after sales parts, service, maintenance and heavy repair.
The position is Monday – Friday with Saturday mornings on a rotating shift.
If you believe you have the skills we are looking for please forward your covering letter and resume addressing the above criteria via the seek facility now.
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Your application will include the following questions:How many years' experience do you have as a service adviser? Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence? Do you have customer service experience?
At the heart of every Isuzu vehicle lies our tried and tested truck DNA – a refined combination of power, efficiency and reliability developed over a century of specialist engineering. One of the world's leading diesel engine and commercial vehicle manufacturers, Isuzu has produced over 25 million of the most advanced, reliable diesel engines in the world. Just ask our customers.
This engineering, combined with our 'truck-tough' chassis design and millions of kilometres of torturous testing, make both the Isuzu D-MAX and MU-X more than capable of handling any situation you can throw at them. Our truck DNA typifies the strength of Isuzu, and we give it to you in every vehicle we make.
Our engines have long been famous for their superior fuel economy. Cutting edge technologies found in the fuel system, turbocharger, gearbox and the vehicle aerodynamics are key contributors.
Many design secrets and cutting edge technologies contribute to the vehicle's fuel efficiency. Our vehicle's aerodynamic body designs, for example, were tested in Japan's bullet train wind tunnels to ensure maximum aerodynamics and minimal drag.
The most important factor however, is the Isuzu turbo diesel engine which uses Isuzu's super high-pressure common rail fuel system as well as an advanced Variable Geometry System (VGS) turbo charger to develop maximum power while using minimum fuel. Plus, an intelligent 5-speed automatic gearbox ensures you're always in the correct gear and saving fuel.
Source: this is an extract from the company's own website.
At the heart of every Isuzu vehicle lies our tried and tested truck DNA – a refined combination of power, efficiency and reliability developed over a century of specialist engineering. One of the world's leading diesel engine and commercial vehicle manufacturers, Isuzu has produced over 25 million of the most advanced, reliable diesel engines in the world. Just ask our customers.
This engineering, combined with our 'truck-tough' chassis design and millions of kilometres of torturous testing, make both the Isuzu D-MAX and MU-X more than capable of handling any situation you can throw at them. Our truck DNA typifies the strength of Isuzu, and we give it to you in every vehicle we make.
Our engines have long been famous for their superior fuel economy. Cutting edge technologies found in the fuel system, turbocharger, gearbox and the vehicle aerodynamics are key contributors.
Many design secrets and cutting edge technologies contribute to the vehicle's fuel efficiency. Our vehicle's aerodynamic body designs, for example, were tested in Japan's bullet train wind tunnels to ensure maximum aerodynamics and minimal drag.
The most important factor however, is the Isuzu turbo diesel engine which uses Isuzu's super high-pressure common rail fuel system as well as an advanced Variable Geometry System (VGS) turbo charger to develop maximum power while using minimum fuel. Plus, an intelligent 5-speed automatic gearbox ensures you're always in the correct gear and saving fuel.
Source: this is an extract from the company's own website.
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