Rental Service Officer / Vehicle Service Agent page is loadedRental Service Officer / Vehicle Service AgentCandidatar-se locations Bendigo time type A tempo inteiro posted on Publicado ontem job requisition id JR105005Job DescriptionAre you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Bendigo team on a full time basis!Why join Europcar?A competitive hourly rate + shift loadings + generous, uncapped incentive schemeOpportunity to maximise your income based on your exceptional performance with our incentive programOngoing training and developmentAccess to same-day pay via our financial wellbeing providerEmployee Referral Program - earn $$ when you successfully refer a candidateCompany uniform providedGenerous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!Access to an international brand with opportunities to work nationally and globallyMental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitnessGreat culture, working with an energetic, supportive and high performing teamSome of the key responsibilities include:Greet customers and assist them in renting vehicles as based on their preferences and needsProcess rental agreements accurately and efficientlyAddress customer inquires and concerns promptly and professionallyInspect vehicles before and after rental periods, noting any damagesAchieve or exceed sales targetsMaintain knowledge of current promotions, services, and products to assist with sales effortsBuild strong customer relationships to encourage repeat business and referralsDetailing and cleaning vehicles to business quality standardsRefuel and transport vehiclesTo be considered, you should possess:Previous experience in sales, customer service or retailCar rental experience is highly desirableStrong communication skills and ability to interact with customersComputer literacy skills requiredAbility to work efficiently in a fast-paced, high-pressure environmentFlexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidaysValid Australian driver's license with a clean driving recordCurrent and ongoing Australian work rightsA positive can do attitude!About Europcar Mobility GroupEuropcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.“We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, Goldcar - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).More info: www.europcar-mobility-group.comEuropcar Mobility GroupEuropcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: www.europcar-mobility-group.com
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