Job Description
We are looking for a detail-oriented individual to manage travel arrangements and logistics for our Events team.
* This role will focus on planning, coordination, and booking of travel (flights, accommodation, and transfers) for Health Care Professionals attending conferences, events, meetings, and courses.
* The successful candidate will support Event Managers in managing all travel logistics and bookings for HCPs, while adhering to compliance guidelines for HCP interactions.
Main Responsibilities:
* Scheduling and communication with the travel agency
* Building a strong working relationship with the travel agency to ensure optimal service levels
* Effective communication with key internal and external stakeholders
* Administration throughout the travel process, including expenses, creating itineraries, managing enquiries, and updating event management timelines, checklists, and budgets
* Gathering, assessing, and utilizing feedback and lessons learned to improve event management activities and recurring events
* Building registration sites, surveys, and communications via the preferred event management platform
* Supporting the team with key projects, including management of surgical facility contracts, coordinating monthly highlights report, coordinating supplier and venue master listing, and assisting with large events
Key Skills:
* Excellent time management skills
* Able to prioritize work and keep detailed, accurate records
* Strong interpersonal skills, including communication (via phone, email, and instant messaging)
* Communication, negotiation, and coordination skills to liaise with internal and external colleagues and service providers
* Capable of learning and adapting to the use of systems and processes
* Team player with excellent administration and communication skills
* Strong written and stakeholder management skills
* High degree of autonomy, ability to use initiative, and work with a minimum of guidance and direction
* High level computer skills with proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint
* Ability to work well in a fast-paced environment and under pressure, with a proactive and solution-oriented approach to problem-solving