Group Application Support Officer - Full Time
ABOUT US
Integral Diagnostics is a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in its technology platforms. One of the largest radiology providers in Australia Integral Diagnostics has established a strong reputation for quality, excellence, and innovation.
Apex Radiology (formally Global Diagnostics) is one of the leading providers of diagnostic imaging services in Western Australia and is part of the Integral Diagnostics Group; one of largest private radiology providers in Australia and New Zealand. We provide comprehensive Radiology and Tele-radiology services to private medical facilities, public hospitals, WACHS (Western Australia Country Health Service) and also operates a series of stand-alone medical imaging practices across Western Australia.
ABOUT THE ROLE
Apex Radiology is seeking an experienced full-time Group Applications Support Officer to join our RIS/PACS administration team.
- Friendly & Supportive Team
- Training Provided
- State of the art facility
Reporting to the Group Applications Supervisor, your responsibilities will include:
- Providing first-level support for RIS/PACS system queries and troubleshooting.
- Assisting with patient data validation, reporting, and imaging workflow support.
- Ensuring timely dispatch of reports and adherence to quality standards.
- Escalating technical and operational issues to the Supervisor as required.
- Supporting system upgrades, improvements, and testing activities.
- Assisting with training documentation and knowledge-sharing for staff.
- Working collaboratively with colleagues to provide excellent service to our referrers and internal stakeholders.
ABOUT YOU
- Previous experience working with RIS/PACS systems (highly desirable).
- Strong attention to detail and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work effectively as part of a team and follow supervisory direction.
- A proactive approach and continuous improvement mindset.
FOR YOU
- Permanent full time hours with a leading professional company. Subsidised uniforms.
- Free parking.
- THRIVE Wellbeing Program offering Emotional, Financial, Physical, and Social opportunities.
- Career and Professional Development opportunities.
- Access to our Employee Assistance Program (EAP).
- Discounted Medical Imaging.
This is a FULL-TIME on-site role working Monday to Friday at our corporate Head Office in Mandurah, Western Australia.
HOW TO APPLY
Apply through our online portal:
For further questions, please contact our friendly Talent Acquisition Team member: Emma Butler.
Apex Radiology & Integral Diagnostics supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
#J-18808-Ljbffr
📌 Group Applications Support Officer
🏢 Apex Radiology
📍 Mandurah