JB Hi-Fi Lake Haven, New South Wales, Australia
Overview
As a Retail Team Member, you will help create and support a high-performance culture and ensure a great customer experience across the store. You may work across multiple store areas, including customer-facing roles and back-of-house operations.
Company Description
At JB Hi-Fi, we're a large retailer offering technology, consumer electronics, home entertainment, and appliances at great prices. We provide value, strong brands, and customer service across our 300+ store network, online, and the JB Hi-Fi Business division. We offer career opportunities, comprehensive training, and employee benefits.
Responsibilities
* Help across multiple areas within the store, from customer-facing tasks to back-of-house activities
* Provide high levels of customer service before, during, and after the sale
* Assist with merchandising to support the JB Hi-Fi brand and store experience
* Support the efficient delivery and processing of stock following store receiving processes
Qualifications
* Passion for home entertainment, music, movies, technology, appliances, and/or games
* Enthusiastic, motivated, and customer-focused
* Ability to communicate effectively with a diverse group of people
Benefits and Culture
* Fast-paced environment that celebrates diversity; creativity and ideas are valued
* Competitive remuneration with potential sales commissions and incentives
* Access to exciting career opportunities and training within the JB Hi-Fi Group
* Discounts across the JB Hi-Fi Group, including VIP supplier pricing
* 12 weeks paid parental leave for eligible primary carers and hybrid working where eligible
* Employee Assistance Program (EAP) for wellbeing resources
* Giving program supporting community charities
* Sustainability efforts toward net zero carbon by 2030
Additional Information
If you are interested in this exciting opportunity, please apply and upload your CV. All applications are confidential. JB Hi-Fi Limited is an equal opportunity employer committed to diversity and inclusion. If you're excited by the opportunity—even if you don't meet 100% of the criteria—please apply.
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