Unlock a senior leadership opportunity in our luxury retail environment.
We are seeking an experienced and dynamic Retail Manager to lead our team. In this pivotal role, you will partner closely with the Creative Director to drive sales growth, elevate customer experience, and ensure operational excellence across all aspects of the store.
You will have the unique opportunity to shape the vision of our brand, foster a supportive and collaborative team culture, and champion our values through every customer interaction.
Key Responsibilities:
* Lead a high-performing team to meet and exceed sales targets and deliver exceptional customer experiences.
* Foster a strong sales culture by coaching and mentoring your team.
* Manage customer service across all channels to ensure seamless and personalized experiences for every client.
* Maintain visual merchandising and store presentation to align with creative directors vision
* Oversee and implement daily store operations, including inventory management, loss prevention, and administration.
What You Bring:
* Proven experience in retail leadership, preferably in a luxury retail environment.
* Exceptional communication and interpersonal skills, with the ability to build genuine relationships with customers and team members.
* Solid understanding of retail operations, including inventory management and sales reporting.
* Strong verbal and written communication skills.
* Proven customer service expertise with a passion for creating unique retail experiences.
* Ability to balance creative support, operational efficiency, and team leadership.
* Passion for trends in fashion, art, and retail with a knack for innovative thinking.
* A natural leader who leads by example and brings out the best in others.
* Strong organizational skills, attention to detail, and a solutions-focused mindset.
* Experience managing rosters, sales reporting, and back-of-house operations.
Benefits:
* Competitive salary with performance-based bonuses.
* Employee discounts.
* Opportunities for professional growth and development in a creative environment.
* An inclusive company culture.
Job Requirements:
* Seniority level: Mid-Senior level.
* Employment type: Full-time.
* Job function: Sales and Business Development.
* Industries: Retail Apparel and Fashion.