Executive Officer - Mental Health Services
Western Sydney Local Health District – Sydney Western Suburbs NSW
Lead strategic operations in a major Mental Health network
Influence service development across a dynamic health district
Shape high-quality care through excellence in executive support
Drive organisational excellence, lead complex communications, and support Mental Health leadership to deliver exceptional, person-centred care.
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $114,251 - $134,809 per annum
Hours Per Week: 38
Location: Cumberland Hospital, North Parramatta
Where you'll be working
Cumberland Hospital—part of Western Sydney Local Health District (WSLHD)—is NSW’s largest and Australia’s oldest mental health facility. Based within the historic campus, you will be part of a service known for innovation, integrity and collaboration. With strong connections to the new Integrated Mental Health Complex at Westmead, this is a unique opportunity to contribute to the future of mental health care in Western Sydney.
You’ll join a team that:
* Delivers mental health care from primary through to tertiary-level services
* Embodies WSLHD CORE Values and a culture of respect, empowerment and accountability
* Works across diverse communities and multidisciplinary settings
* Is committed to continuous improvement and service innovation
* Supports professional growth and meaningful career development
What you'll be doing
As Executive Officer for Mental Health Services, you will provide high-level organisational, operational and strategic support to the General Manager and MHS Executive. This pivotal role ensures the Office of the General Manager operates efficiently, professionally, and with exceptional attention to detail across sensitive and complex matters.
In this role, you will:
* Deliver expert executive support on complex and confidential issues impacting Mental Health Services
* Lead the development and implementation of management systems, workflows and processes aligned to strategic and operational plans.
* Manage all communications for the Office of the General Manager, including Ministerials, briefs, Board Reports, presentations and complaints.
* Coordinate operational and corporate priorities, ensuring timely action and effective follow‑up with internal and external stakeholders.
* Provide professional leadership to administrative staff across MHS and act as a trusted delegate for the General Manager.
Ready to make a meaningful impact?
Join WSLHD and help shape a mental health service that is innovative, inclusive and committed to empowering our community. Bring your leadership, strategic thinking and drive—and build a career with purpose.
Apply now and be part of transforming mental health care in Western Sydney.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Extensive demonstrated success in providing high level executive support to a senior executive officer within a large complex environment.
Exceptional interpersonal skills including written and verbal communication skills with extensive experience in negotiation and conflict resolution, including building and maintaining relationships with key stakeholders.
Demonstrated success in developing and leading high performing administrative teams.
Proven ability in prioritising requests, managing workloads and exercising sound judgement in a changing environment often under tight timelines and high volume conditions for both personal workload and that of a team.
Proven skills in making business decisions utilising a mixture of data analysis, wisdom, experience and judgement.
Proven negotiation skills, particularly when working with Committees, employees, consumers, Stakeholders and/or Unions on projects or with senior executives.
Demonstrated ability to design and implement work systems/structures and workflows which effectively and efficiently supports the complex and high volume work environment of the Office of the General Manager.
Requisition ID: REQ622281
Applications Close: 21st December 2025
Please be aware that due to the Christmas / New Year period, there may be a delay in the progress of your application. The convenor of this position may not be in contact with you until the new year if you are successful in obtaining an interview.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
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