Company Overview
For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives. We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.
Job Description
We're seeking a dynamic Stepped Care Coordinator to join our team in Central Queensland, Wide Bay, and the Sunshine Coast. In this role, you'll be responsible for guiding clients through a smooth and welcoming entry into our services, providing invaluable support on their journey to well-being.
About the Role
* You'll be the first point of contact for clients referred through the Head to Health Phone Line and other pathways.
* You'll oversee the care journey and collaborate with various teams to ensure each client receives the highest quality support.
Key Responsibilities
* Provide direct engagement and brief interventions to ensure smooth transitions and aftercare.
* Work closely with internal teams and external partners to deliver comprehensive care.
* Help clients navigate their care journey, ensuring a welcoming experience at every step.
* Oversee collaborative care planning, transitions between services, and aftercare.
* Build relationships with local hub partners and the lived experience workforce to foster community-driven care.
Ideal Candidate
* Strong leadership skills, taking charge of client care and team coordination.
* Extensive background in mental health and/or AOD settings, including knowledge of systems, legislation, and brief-intervention approaches.
* Experience working independently and as part of a care team in community-based recovery models.
* Proven ability to engage and collaborate with diverse services and professionals in the mental health space.
Qualifications
* Qualifications in psychology, social work, mental health nursing, counselling or a related field.
* A maintained relevant annual registration and/or membership of professional body (preferred).
What's in it for you?
* Flexible working conditions tailored to your needs.
* Competitive salary based on your experience and qualifications.
* Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.
* Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
* Relocation support: If you have relocated permanently for work purposes you may be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
* Career growth: Access a range of professional development opportunities, from leadership training to discipline-specific learning.
* Free, confidential support – Our Employee Assistance Program is available for you and your family.
* More leave when you need it – 4 weeks annual leave, sick/carer's leave, family & domestic violence leave, and the option to purchase extra leave.
* 17% annual leave loading (get paid more on your holidays).