Job Overview
Operational risk specialists play a critical role in identifying and mitigating potential risks that could impact an organization's operations. In this role, you will work closely with various stakeholders to assess and manage operational risks.
Key Responsibilities:
* Accurately assess operational risks across the business through timely triage, data analysis, and interpretation, resulting in clear and concise reporting to management of current and emerging trends.
* Ensure all incidents and issues are raised in a timely manner, action plans address root cause, and progress is tracking to due dates.
* Develop, test, and report on operational controls, key risk indicators, and quality assurance tests; working with stakeholders to develop action plans and uplift processes to drive resilience, efficiency, and compliance by design.
* Oversee the complaints process, ensuring appropriate follow-up and action, and accuracy and completeness of system reporting.
* Assist in coordinating and completing the Risk Control Self-Assessment and business continuity plan processes.
* Validate the front-line training requirements are fit for purpose.
Requirements
To succeed in this role, you will need to possess a solid grasp of risk and control principles, with the ability to apply them practically. You should also have exceptional communication skills, able to translate complex legal and regulatory concepts into clear, actionable guidance.
Desirable Skills and Qualifications:
* A minimum of 5 years' experience in Financial Services, ideally with 3+ years in risk, compliance, or corporate governance.
* Experience in insurance or related sectors is a plus.
* Tertiary qualifications in Compliance, Business, Commerce, Finance, or Law.
* Knowledge of ISO 31000 Risk Management is highly desirable.
* Insurance-related qualifications are a bonus.
Benefits
We offer a range of benefits to support your career development and well-being, including flexible working arrangements, paid parental leave, and access to training and development opportunities.
Why Work with Us?
We're committed to creating a positive and inclusive work environment that supports the growth and development of our people. If you're passionate about risk management and compliance, and want to make a real difference, we'd love to hear from you.