Key responsibilities of this position include managing incoming service requests and prioritizing tasks effectively.
Job Description:
* Manage a high-volume call center providing exceptional customer service to clients.
* Collaborate with cross-functional teams to resolve facility-related issues in a timely manner.
* Maintain accurate records of all maintenance activities and service requests.
Required Skills:
* Previous experience in facilities management or helpdesk roles.
* Strong communication skills and ability to prioritize tasks effectively.
* Commitment to delivering exceptional customer service and working independently as part of a team.
Benefits:
* Opportunities for career growth within a leader in facilities management.
* Structured shifts that allow for personal and professional commitments.
* Collaborative team environment committed to excellence.