As a Claims Expert, you will lead the management of large and complex commercial claims. Your exceptional customer service skills will drive success in high-value claims within the insurance industry.
This role specialises in Commercial claims, offering a dynamic opportunity to collaborate with broker partners, customers, loss adjusters, builders, and suppliers for effective and efficient claims management.
The Opportunity
* Provide outstanding customer service via verbal, written and in-person interactions
* End-to-end management of complex and large loss commercial claims with support from leaders
* Build and maintain strong relationships with internal and external stakeholders
* Work in a fast-paced and dynamic work environment
About You
* Prior experience in handling large value property claims is highly regarded
* A strong background in Insurance Services would be beneficial
* You should possess a genuine care for people and ideally have experience working with brokers
* Resilience and ability to remain composed under pressure are essential
* Demonstrate confidence in decision-making and empowerment, coupled with capacity to actively listen and guide stakeholders through the claims process with empathy
* Proficiency in computer skills, adaptability to new systems, effective prioritisation of work, and willingness to seek assistance when required
About Us
We're an international insurer dedicated to delivering innovative solutions to our clients.
We strive to empower those around us to build strength and resilience.
Rewards & Recognition
* Awarded Excellence in Diversity, Equity & Inclusion Award for our commitment to Respect@Us program
* Ranked in the top ten in the Top Graduate Employers 2025 for medium-sized program as voted by graduates
* FAMILY FRIENDLY WORKPLACE accredited employer since 2021