About Tiffany
Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world's most recognizable luxury brands with close to 300 stores worldwide.
About the role
Get ready! We are thrilled to announce the upcoming opening of a brand-new store in Chatswood. Thus we are now looking for a talented Store Manager from across the country to lead our luxury retail business in Chatswood. This is a rare opportunity to make your mark.
As Store Manager, you will be responsible for driving the strategy of the store and providing direction to the store leadership and sales teams.
* Analyze the performance of the business and determine a focused action plan to improve results, leveraging our clients, team, visual merchandising, product assortment and in store operations.
* Provide a cohesive direction for the entire store team, through the utilization of the morning briefing and goal setting.
* Drive a daily focus on providing feedback and coaching our teams to develop a winning culture.
* Ensure a seamless and luxurious client experience is delivered in store consistently, responding to feedback as it arises.
* Develop a client development plan to engage and grow our high value and VIP clients, utilizing the team to build long term meaningful relationships.
The ideal candidate will have:
* Minimum five years' experience leading teams of at least 15 people in a retail or client focused environment (i.e., hospitality, events, banking, etc.)
* Experience in sales generation and managing the achievement of sales results
* Experience working towards targets and KPIs
* Experience in partnering with high-net-worth individuals in a selling environment.
* The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members
* Proven ability and desire to work in a fast-paced, changing environment
* Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
* Flexibility to work non-traditional hours, including days, nights, weekends and holidays
* In depth technical knowledge of precious metals and gemstones will be highly advantageous.
Why Tiffany?
* Generous salary & bonus, incentives employee discounts and milestone gifts
* High performing, caring, fun and dynamic team
* Culture focused on wellbeing, innovation and growth
* Endless career opportunities with the largest luxury group - LVMH!
* Never-ending training and individual up-skilling opportunities
* Great mentoring from highly experienced management team
This is just the beginning
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