Baristas, Supervisors & Assistant Store Managers - Townsville
BREWING OPPORTUNITES FOR BARISTAS, SUPERVISORS AND ASSISTANT STORE MANAGERS AT ZARRAFFAS COFFEE TOWNSVILLE
Zarraffa's Coffee is an energetic and dedicated team who share your love for coffee-making, and who deliver top-notch coffee experiences to our customers every day. Zarraffa's Coffee Townsville is looking for skilled and enthusiastic people to join our coffee-loving family.
Why join Zarraffa's?
* Grow, learn, and progress in your career
* Leadership exposure and on the job coaching
* Opportunities to step into shift‐leading and mentoring roles
* Clear career progression and internal promotions
Barista Responsibilities
* Providing amazing customer service
* Creating the perfect cup of coffee
* Preparing and serving quality food and drinks according to Zarraffa's brand standards
* Cleaning and other duties as directed
Supervisor and Assistant Manager Responsibilities
* Providing support and guidance to the team
* Maintaining product and service quality
* Ensuring store cleanliness and tidiness
* Maintaining accurate business records and compliance with policies and procedures
* Creating a warm and welcoming environment for customers
* Leading by example and directing teams in product preparation, customer service, and cleanliness standards
* Fostering a positive workplace culture and promoting teamwork
* Rostering, reviewing timesheets, and training
The perks!
* Flexibility working hours that fit into your life and commitments
* Well established brand
Application Questions
* How many years' experience do you have in a Customer Service Role?
* How many years' experience do you have as an assistant store manager?
* Which of the following statements best describes your right to work in Australia?
* Have you completed an accredited barista training course?
* Do you hold a current Food Safety certificate?
* How many years' experience do you have as a barista?
* Which of the following types of coffee do you have experience preparing?
Zarraffa's Coffee was founded in 1996 by Kenton and Rachel Campbell. The company is proudly 100% Australian owned with its head office based on the Gold Coast. Zarraffa's (pronounced Za-raff-as) comes from the Arabic word 'Zarafa' which means 'Giraffe' and the Masai Giraffe typically inhabits the savannahs of Kenya and Ethiopia, the origin of coffee. From a single store in Southport on the Gold Coast, the Zarraffa's Coffee business has evolved into an award‐winning enterprise, now serving customers in close to 90 locations across Queensland, Victoria, South Australia, Western Australia and New South Wales.
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