We are establishing a 12 Month Appointment Pool of Service Desk Support Officers across the whole of North Regional TAFE Campuses.
Two permanent positions for immediate filling in Broome and Karratha.
What we offer
* Five weeks paid leave and the option to accrue an additional two weeks leave each year by working a 39-hour week.
* District Allowance from $7,436 - $18,898 per annum.
* Generous travel subsidy from $1,885 for yourself and your dependents plus additional travelling time each year.
* Air-conditioning subsidy to offset a proportion of your power bills during applicable months.
* Flexible working arrangements.
* Tax reducing salary-packaging options
* Employer Superannuation Contribution of 12%
* Access to NR TAFE's corporate uniform.
* Free access to confidential Employee Assistance Program (EAP) for you and your family.
* Up to five days Cultural Leave for Aboriginal and Torres Islanders
About these roles
In these positions, you'll be responsible for keeping our computer systems running smoothly and supporting staff with both software and hardware issues. Includes everything from troubleshooting day‐to‐day technical problems to helping team members understand how to use the tools they rely on.
You'll often be the first point of contact when something isn't working, so your ability to communicate clearly, stay calm under pressure, and guide people through solutions is essential.
We're looking for someone who enjoys problem‐solving, has a solid understanding of common IT systems, and is comfortable working with a wide range of users—from those who are very tech‐savvy to those who need a bit more guidance. If you're someone who takes pride in delivering great support and keeping operations running smoothly, this role will suit you well.
How to apply
Please ensure you review the Job Description Form (attached to the advert on JobsWA) for further information about the requirements of the position. This information will assist you with the preparation of your application.
To read the full advertisement and submit your application click the Apply icon, which will direct you to Jobs WA or go to - www.jobs.wa.gov.au
We require you to submit:• A comprehensive Resume including two professional referees• A written application addressing the selection criteria outlined in the Job Description Form.
Applications close Tuesday 3 February 2026 at 4:00pm (WST).
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
To be eligible for appointment, Australian Citizenship, relevant visa or permanent residency is required.
North Regional TAFE is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. People from diverse backgrounds including people with disabilities, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds are encouraged to apply.
Want to know more? Please contact Jake Chorlton, Manager Information Services (CIO) on (08) 9192 91*** or *************@nrtafe.wa.edu.au
Find out about North Regional TAFE please visit our website www.northregionaltafe.wa.edu.au
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