About the Role
Looking to build your career in planning within a supportive and community-focused environment? This is a great opportunity to join our Statutory Planning team and play a key role in delivering efficient, high-quality administrative support that helps shape our growing region.
As our Planning Administration Officer, you will provide essential administrative and customer service support to the Statutory Planning team. You will help ensure planning applications and processes are managed efficiently, accurately and in line with legislative requirements.
Key aspects of the role include:
* Support the administration of planning permit applications, ensuring compliance with relevant legislation, policies and statutory timeframes
* Provide responsive customer service to the community and development industry via phone, email and in person
* Manage planning application inboxes, information requests and documentation processes
* Contribute to continuous improvement initiatives to enhance systems and customer experience
* Support planners with administrative tasks, including documentation for submissions (e.g. VCAT matters)
* Maintain accurate records using Council systems and assist with financial processes such as purchase orders and invoices
A Bit About You
You are a proactive and organised administrator who enjoys working in a fast-paced environment and delivering excellent customer service. Ideally you will have previous administration experience in local government and knowledge of the Victorian Planning System.
Child Safety Commitment
We support and respect all children, as well as our staff, contractors, and volunteers. Our organisation is committed to preventing child abuse by identifying risks early and intervening to address these risks.
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