Customer Service Officer - Join a Sustainable, Award-Winning Company! Location: Dingley, VIC Employment Type: Full-time, Permanent Are you an organised, detail-oriented professional who loves providing exceptional customer service? Do you want to work for a company that values sustainability, innovation, and a friendly, supportive team culture? We're looking for a Customer Service Officer to join a fantastic Australian-owned company, renowned for producing high-quality packaging solutions for over 60 years. With award-winning design, manufacturing excellence, and a commitment to the environment, this company truly understands the market-and their customers. The job: Accurately process sales orders in the system and verify invoices. Liaise with customers, internal teams, and production staff to ensure smooth order fulfilment. Coordinate transport, deliveries, and third-party warehouse partners. Support the sales team and provide exceptional service to a blue-chip client base. Attend planning meetings, generate reports, and assist with general administrative tasks. What We're Looking For: Previous experience in customer service, order management, or sales support. High attention to detail and strong data entry accuracy. Excellent communication skills and the ability to manage multiple tasks. Proficiency in Microsoft Office; ERP experience is a bonus. Experience in packaging or manufacturing is advantageous-but not essential! Why You'll Love It: A friendly, collaborative small team that values long-term staff. Work hours: 8:30am-5:00pm Mon-Thurs, finishing at 4:00pm on Friday. 5-6 weeks annual leave per year. Work with a company that genuinely cares about sustainability, quality, and their people. If this sounds like your next step, apply now! Or email Cheryl.koller@conquestrg.com.au