About Us
AIM Recruitment Solutions is a dedicated recruitment agency supporting top‐tier companies across the Eastern Seaboard. With nearly 20 years of experience, our team is committed to delivering exceptional recruitment services and connecting businesses with the right talent to meet their needs.
About The Opportunity
Our client is a well‐respected company within the logistics and transport sector, experiencing continued growth and they are now seeking a Customer Experience Specialist to support both the commercial and operational teams by managing quoting, reporting, and coordination activities in a fast‐paced environment based at their Port of Brisbane site.
Role
In this position you will play an important role in supporting both operational and commercial functions through a variety of coordination and administrative tasks, including but not limited to:
* Overseeing the pricing inbox and preparing accurate customer quotations
* Assisting the sales team with customer follow‐ups and day‐to‐day communication
* Generating a range of internal and client‐facing reports using Excel and AOS data sources
* Designing presentation materials and monthly performance summaries using PowerPoint or Canva
* Recording detailed meeting notes, tracking agreed actions and monitoring progress
* Providing coverage for team members during planned leave periods
* Ensuring all internal systems are kept up to date with accurate records and data entry
* Responding to ad‐hoc reporting requests and administrative needs raised by senior staff
Skills & Experience
To Be Successful In This Role You Will Bring
* Previous exposure to freight, logistics or transport environments (preferred but not essential)
* Solid Excel capability, including working with formulas, pivot tables and reporting functions
* Confidence creating polished presentations via PowerPoint and/or Canva
* Exceptional attention to detail, accuracy and documentation standards
* Strong communication skills, both written and verbal
* The ability to prioritise workload and manage multiple tasks efficiently
Benefits
* Join a respected and well‐established provider in the transport & logistics industry
* Work with a supportive and collaborative team environment
* Immediate start opportunities available
* Casual positions with the potential to transition to permanent
How to Apply
To apply, click "APPLY NOW" and a member of our dedicated team will be in touch shortly!
#J-18808-Ljbffr