Job Title: Patient Services Officer
We are seeking an enthusiastic and efficient Administrative Assistant to join our team in a casual capacity.
* Work efficiently in a fast-paced administrative role with customer focus as top priority.
* Act as first point of contact for patients, providing excellent customer service face-to-face and over the phone.
* Adapt to changing priorities and manage multiple tasks simultaneously.
* Book appointments and confirm patient consultations.
* Audit and process relevant paperwork, including data entry.
* Ensure clinic operations run smoothly.
* Liaise with team members to optimize processes.
* Manage patient records and filing of patient notes.
About This Role:
* Strong organisational and communication skills for liaising with internal and external stakeholders.
* Proven experience working independently and as part of a team.
* Exceptional phone manner and ability to handle high volumes of inquiries.
* Attention to detail and strong organisational skills.
Key Qualifications:
Applicants should have demonstrated ability to provide exceptional patient care and customer service. Strong problem-solving and decision-making skills, along with adaptability and flexibility, are also essential.
Working Arrangements:
This is a casual position, with a commitment to flexible working hours and a positive work environment.