About the Pharmacy Field and Channel Lead Role
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Opella aims to simplify self-care by being consumer-led with science at its core.
We deliver our mission through a unique portfolio of 100+ loved brands, including global high-growth challengers.
Job Overview
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The Pharmacy Field & Channel Lead is a leadership role that brings together pharmacy account management and field execution for end-to-end accountability of the Pharmacy channel and management of our full service distributor.
This position builds a culture of customer centricity from head office engagement to store by providing clarity of big picture strategy, focused choices and executional integration.
Main Responsibilities
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* Lead community pharmacy account and field teams in developing and executing the community pharmacy channel strategy to exceed commercial objectives.
* Identify market trends, opportunities, and risks to inform strategic decisions.
* Collaborate with cross-functional teams (Sales, Marketing, Regulatory, Supply Chain) to ensure cohesive execution.
Commercial And Channel Management
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* Drive revenue growth and profitability across the independent pharmacy network.
* Lead commercial negotiations, pricing strategies, and promotional planning.
* Monitor channel performance metrics and adjust plans to meet targets.
* Own forecast accuracy for the independent pharmacy channel, ensuring reliable demand projections.
* Partner with supply chain, finance, and sales teams to align forecasts with inventory and production planning.
* Management of NZ full service distributor.
Customer and Stakeholder Engagement
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* Lead team in creating compelling Joint Business Plans to maximise growth and optimise return on investment.
* Lead creation of meaningful partnerships across diverse customer and industry connections to represent interests and support future growth.
* Act as key liaison between field teams and head office functions.
* Partner with key internal stakeholders to drive customer centricity.
People Management
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* Lead, develop, and grow large team of salespeople across pharmacy account management and field execution to maximise impact.
* Drive High Performing Culture within direct and indirect team.
* Actively develop talent through targeted development plans and coaching.
* Actively address emerging performance gaps in timely manner.
Health, Safety and Environment
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* Cooperate with Management to provide information, instruction, training and supervision necessary to ensure health and safety of employees.