Systems development engineer, region services

The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads. We're creating innovative ways to use cloud computing, artificial intelligence, and machine learning while maintaining the highest standards of security and operational excellence.

The Engineering organisation within Region Services is structured across core capability pillars: Compute & Machine Learning, Security Identity & Compliance, Storage & Databases, and a growing capability domain. Collectively these pillars encompass a team of varying technical skillsets, including Engineers, Technical Program Managers and Subject Matter Experts, organised into focused sub‐teams.

This is an opportunity to make a lasting impact on Australia's digital future. You'll work with AWS services, implement innovative solutions, and help customers succeed in their most important missions. We're committed to helping our builders grow through continuous learning, mentoring, and collaboration with industry experts. Are you ready to build the future of secure cloud computing in Australia?

• Support the refinement of system requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self‐healing automation.
• Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency.
• Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic.
• Participate in the design and execution of production acceptance tests and new hardware evaluations.
• Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as needed.
• Participate in "on‐call" rotations to resolve incidents occurring out‐of‐hours.
• Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see https://www1.defence.gov.au/security/clearances).

A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‐to‐day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency.

Region Services provides the highest caliber Operational Solutions and Cleared Support for services within our Regions. We provide 'hands on keyboard' support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed.

• 1+ years of contributing to automation for new and current system experience
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix

• Experience operating 24x7 high‐availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
• Understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding) and experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
• Experience scripting operating system tasks in Bash, Python, etc. and with Infrastructure as Code, such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar.

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Company: Amazon Web Services Australia Pty Ltd
Job ID: A2893777