Job Title: Data Quality Clerk
The Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking a highly skilled and motivated individual to join our Data Quality Team as a Data Quality Clerk.
The successful candidate will be responsible for supporting the application of data quality and information governance standards, regularly monitoring and striving to improve performance for the Trust. This will involve working closely with operational staff to achieve accurate data input, maintaining an understanding of operational working practices, and promoting good practice to ensure system knowledge is maintained to a high standard.
The ideal candidate will have experience of data entry, knowledge of Microsoft Office, and awareness of current development within the NHS and operational standards. They will also possess strong communication and organisational skills, with the ability to work effectively as a team member and meet changing demands and priorities with a flexible approach.
The role offers a competitive salary and benefits package, as well as opportunities for professional development and career progression within the Trust.
Main Duties:
* To review and analyse information received to determine case note audit requirements to validate 18-week data collection against PAS system, record results and liaise with data analyst to ensure national return submission targets are met.
* To maintain close contact with operational staff and communicate requirements to achieve accurate data input to ensure system knowledge is maintained to a high standard.
* To monitor and maintain an understanding of operational working practices.
* To have knowledge and appreciation of performance targets and monitoring standards.
* To always promote good practice to an agreed format and convey data quality issues to users as and when required. Ensuring supporting documentation is always up to date and accessible.
* To assess and resolve complex enquiries, to ensure all reference data is kept to a standardised format and the quality of this data is maintained both initially and in the future.
* Liaison with all levels of staff within the organisation to understand any discrepancies and establish correct data collection.
* Deal effectively and efficiently with queries from both internal and external sources.
Clinical & Professional Responsibilities:
* Responsible for ensuring that all data/information is stored and transmitted in a format, which adheres to all aspects of the Caldicott guidelines.
* Due to the nature of information, ensure that the system, recording processes fulfil both Information Governance and Data Protection requirements/rules.
Administrative Responsibilities:
* Support the Clinical Information and Data Quality Manager in the design and implementation of standard operating procedures for the Data Quality Support Clerks to follow to ensure national standards are achieved.
* Regularly review procedures to ensure working processes are fit for purpose.
Teaching & Training Responsibilities:
* Provide specialist training to the Data Quality Support Clerks within Data Quality on aspects around RTT performance and the awareness of the RTT targets.
* Responsible for ensuring that new developments are proactively trained to all Data Quality clerks by linking the theoretical knowledge obtained and applying it to relevant practical experience in order to ensure that standards are achieved.
Line Management/Supervisory Responsibilities:
* Line Management of the Data Quality Support Clerks including responsibilities for training and development, induction, appraisal and personal development planning, allocation and monitoring of work within the required deadlines,
* Ensure that mandatory training is undertaken in accordance with Trust policy by the post holder and by all staff reporting to the post holder.
* Delegate work to other members of the team as and when required.
Research & Audit:
* Support the Data Quality Officer in the production and auditing of patient pathways that ensure achievement of the standards
* Support the Data Quality Officer in the validation and quality assurance of all submitted information.
* Support the Data Quality Officer in the quarterly audit of performance, the resultant findings report and implementation/correction of any findings.
Person Specification:
Qualifications:
* GCSE level or equivalent qualification and/or equivalent experience.
* NVQ level 3 or equivalent qualification and/or equivalent experience.
Knowledge & Experience:
* Experience of data entry.
* Knowledge of Microsoft Office to include Word, Access and Excel.
* Awareness of current development within the NHS and operational standards.
* Knowledge of audit process.
* Statistical & analytical skills.
* Familiarity with medical terminology.
* Experience of working within the NHS (either within primary or secondary care).
* Experience of Hospital information systems.
Skills:
* Ability to communicate effectively with staff at all levels.
* Ability to organise their workload effectively to meet deadlines.
* Able to work effectively as a team member.
* Able to work with minimum supervision.
* Able to meet changing demands and priorities with a flexible approach.
Other:
* Ability to travel various hospital locations by own car/ assisted driver.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name: Mersey and West Lancashire Teaching Hospitals NHS Trust
Salary: £24,071 - £25,674 per annum pro rata