The Senior Communications Manager leads the design and delivery of change communication strategies that support the successful implementation of OSI programs. This role requires a strategic thinker who is happy implement srategy, translate complex program detail into clear, accessible messaging tailored for different audiences & build organisational readiness. By working closely with program leaders and change managers, the position ensures staff feel informed and supported throughout academic and operating model transition. This role requires someone with large scale change and transformation experience.
Key Accountabilities
Deliver change communication plans aligned with overarching OSI strategyProvide strategic and tactical advice on messaging and channels to internal partnersLead the development and issuance of change proposals to ensure transparency and accuracyProduce high-quality materials including emails, FAQs, and digital contentTailor messaging for specific staff groups to support effective transitionsBuild productive relationships with program teams and subject-matter expertsManage information flow across squads and escalate risks to the Communication LeadEvaluate communication effectiveness and adjust strategies to improve impact
Key Challenges
Managing interdependencies across multiple workstreams and complex programsDistilling evolving information into clear messages while details are still emergingAdapting communication plans quickly to rapidly evolving goals and timelines
Key Requirements
A strategic thinker with a hands-on \"doer\" approach to deliveryHigh-level liaison, negotiation, and relationship-building skills.Strong verbal and written skills for conveying complex, evolving informationDeep understanding of change communication strategies for large-scale impactLarge-Scale Change experience, extensive experience leading comms for big change programs and complex transformationsProven capability in managing project-based communications and issuing change proposalsQualifications in communication, change management, or a related field
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.