Amcal Bayswater Drive-In Pharmacy is seeking an enthusiastic, organised, and resilient individual to join our friendly pharmacy team in a specialised aged care role.
This is a unique opportunity to work behind the scenes of aged care pharmacy, supporting nursing homes and prescribers to ensure residents receive their medications accurately and on time.
If you enjoy a fast-paced environment, problem-solving, and building professional relationships — this could be the role for you.
About the role:
As a key member of our Aged Care Department, your responsibilities will include:
* Liaising daily with prescribers and nursing home staff to coordinate and manage resident prescriptions
* Processing prescriptions and medication orders under the supervision of a pharmacist
* Managing changes to medication orders for nursing home residents
* Managing and monitoring pharmacy customer accounts in line with pre-defined KPIs
* Following up outstanding and unpaid pharmacy accounts in a professional and courteous manner
* Handling a high volume of inbound and outbound phone calls related to prescriptions and accounts
* Responding to account-related enquiries and resolving issues efficiently
About you - we are looking for someone who is:
* Highly organised, detail-oriented, and able to prioritise tasks in a busy environment
* Confident and professional on the phone, with the ability to handle challenging conversations when required
* Comfortable following up unpaid accounts and working toward targets, a thick skin and calm approach are important
* Strong communication skills and a willingness to build relationships with healthcare professionals
* Pharmacy experience is preferred but not essential, full training will be provided for the right candidate
* A positive, can-do attitude with a genuine willingness to learn
Additional information:
* This role may include some weekend shifts as part of our rotating roster
* Full-time position available; part-time may be considered for the right applicant
Our team members are our greatest asset, and we value people who take pride in their work, support one another, and strive to deliver excellent service in a healthcare setting.
If this sounds like the opportunity you've been looking for, we would love to hear from you.
Please submit your resume and a cover letter with your application.
Only shortlisted candidates will be contacted.