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Customer service agent and supervisor

iPlay Australia
Customer Service Agent
Posted: 17 December
Offer description

WORK WHERE FUN LIVES – Join the iPlay Australia Crew at Belconnen

Are you energetic, customer focused and ready to bring the fun?

iPlay Belconnen are looking for Supervisors and Customer Service Attendants to join our growing team

We're looking for passionate, high-energy Supervisors and Customer Service Attendants to bring their spark, skills, and experience to iPlay Belconnen. If you thrive in fast-paced environments, love motivating others, and know how to deliver next-level guest experiences, this is your chanceto bring the fun.

About Us

iPlay Australia is one of the country's leading names in out of home entertainment, with a fast-growing network of venues offering unforgettable fun across the nation. From arcades and bowling to laser tag and more, we create high energy, experience driven spaces for all guests.

We're on the lookout for vibrant, dynamic individuals to join our team and help us continue delivery top-tier entertainment across Australia. If you're passionate about creating fun, love working with people and want to be part of a team that thrives on energy and excitement, we want to hear from you

You'll shine if you have:

· The ability to stay calm and perform under pressure in a fast-paced environment

· A proactive, can-do attitude and willingness to jump in wherever needed

· A reliable work ethic and strong attention to detail

· Flexible availability (days, nights, weekends, public holidays)

· Exceptional guest service skills – you love making people smile

· Strong communication and presentation skills

SUPERVISORY ROLES

· Cash-handling experience and confidence with basic financial tasks

· Hands-on supervisory experience, including daily operational oversight

· A solid understanding of retail, hospitality, or entertainment operations

· A passion for developing team members and creating a positive team culture

· Strong time-management and prioritisation skills, with a solutions-focused mindset

Police check is a MUST for supervisory roles and is to be maintained throughout employment.

Bonus points if you're an arcade wiz, have a Working With Children Check, or hold any additional qualifications.

APPLY NOW if you want an opportunity to work in a fun, enjoyable, and rewarding environment with hands-on training, ongoing development, and real career-growth opportunities.

Note: Due to the high volume of applications, only shortlisted candidates who meet the job criteria will be contacted. No agents please.

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