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Customer service supervisor

Echuca
Shire Of Campaspe
Customer Services agent
Posted: 22 December
Offer description

Tenure: Full Time / PermanentLocation: Echuca War Memorial Aquatic Centre (EWMAC)Remuneration:$71,826 to $75,487 pa + superannuation & leave loading
Join Our Aquatics Team as a Customer Service Supervisor
The Active Communities team is seeking an energetic and motivated leader to oversee frontline operations at Campaspe Shire Council's aquatic facilities.
In this role, you'll be responsible for managing bookings, handling membership enquiries, and ensuring every customer interaction reflects our commitment to excellence.
You'll lead the customer service team, maintain staff rosters, and deliver a consistent, high-quality service that keeps our community engaged and satisfied.
Qualifications
CertificateIV in Frontline Management, or relevant supervisory experience.
Previous experience in a customer service role.
Cash handling experience with a basic understanding of financial reports.
First Aid Certificate.
Well-developed written and verbal communication skills.
Sound computer skills with well-developed knowledge of Microsoft Office suite.
Victorian Working with Children Check.
Valid National Police Check.
Valid Driver's Licence.
Benefits
Flexible work arrangements, including a monthly ADO.
Salary Sacrifice options.
Be part of a highly skilled, experienced, and supportive team.
Continuous professional development and career progression opportunities.
For more information, please contact Marni Murphy – Business Development Team Leader on **************.
To apply or to view a copy of the position description: Please visit the careers section on Council's website and follow the instructions.
Applications close: Midnight, Sunday 11 January ****.
Be careful - Don't provide your bank or credit card details when applying for jobs.
Don't transfer any money or complete suspicious online surveys.
If you see something suspicious, report this job ad.
#J-*****-Ljbffr

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