Claims Support Role
We are seeking a professional to manage claims on behalf of insurers, brokers and self-insured organisations.
Key Responsibilities
* Provide administrative support for the claims team including data entry and accounts management.
* Process payments accurately and in a timely manner.
* Respond to phone enquiries from clients and stakeholders.
* Maintain accurate records of claims and data in databases.
* Register new claims efficiently and effectively.
Required Skills and Qualifications
* A high school diploma or equivalent qualification.
* Minimum one year of transferrable work experience within an office environment.
* Excellent written and verbal communication skills.
* Proficient in current PC software such as Word and Excel.
* Familiarity with medical terminology.
Desirable Qualifications
Licenses for all states where claims are handled and relevant Worker's Compensation experience would be advantageous.
Behaviours and Attitudes
To succeed in this role you must be able to work collaboratively in a team environment, maintain confidentiality and interact professionally with colleagues, clients and external partners.