Employment Type: PermanentClosing Date: 4 Jan *******:59pmJob Title: Workplace Community Coordinator
Who We Are
We're an iconic Aussie brand with a global footprint.
Our purpose is to build a connected future so everyone can thrive.
We're all about providing the best experience and delivering the best tech on the best network.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)
About the Team
We're all about helping our customers connect faster, better and smarter.
And that's where you come in, to help us realise our purpose to build a connected future so everyone can thrive.
People, Culture and Communications – Workforce Experience & Culture
...cultivates a remarkable workforce experience and vibrant culture.
About the Role
The Workplace Community Coordinator plays a key role in creating exceptional workplace experiences and fostering a sense of community across our Telstra hubs.
This role supports hybrid work strategies by curating spaces, organising events, and ensuring seamless day-to-day operations that enhance employee engagement and connectivity within our Hobart Hub.
Workplace Operations
Support front desk and concierge services, including visitor management
Staff query management – in person/Teams/email and ServiceNow ticket queues
Floor walks & property fault triage and reporting
Mailroom coordination, shipping and stock management
PC Lease liaison & support for employees on/off-boarding
Stationery & kitchen consumables ordering and replenishment
Locker allocation support & audits
Streamlining processes and cost-saving projects
Fleet/Pool car management
General day-day office and operations management
Community Engagement & Events
Deliver various monthly activations and community initiatives in the Hobart Hub
Act as a community ambassador, ensuring employees feel connected and supported
Collaborate with Experience and Property teams to maintain our office space
Manage event space coordination and bookings
About You
You will bring the following skills and experiences to be successful in the role.
Essential Qualifications
Valid Australian Driver's License (preferred to support pool car management responsibilities)
Physical capability: Willing and able to safely handle and move items weighing 5–10 kilograms as part of workplace duties
On-site presence: This role requires being on-site five days a week
Work style: Seeking a confident, self-motivated individual who can work independently and take ownership of tasks with minimal supervision
Preferred Qualifications
Excellent interpersonal and communication skills – an ability to build cross-functional relationships
Passionate about delivering great experiences and making a positive impact on the workplace and employees
Demonstrates adaptability, attention to detail and effective problem-solving skills – proactively identifying areas of improvement and addressing them
Highly proactive with an ability to manage multiple priorities concurrently
An effective collaborator, with a team-first mindset and a willingness to work cohesively to achieve shared goals
Familiar with workplace technology and systems, ticket management tools, booking platforms, collaboration tools and basic troubleshooting
Experience working in workplace operations or community building and engagement
Knowledge with ServiceNow or any equivalent platform is highly preferable
If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply
As part of your application with Telstra, you may receive communications from us on *********** *** (for job applications in Australia) and ***************** (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated.
We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work.
We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
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