Working closely with and reporting to the Store Manager, you will be a key member of the Fyshwick retail store team and will often be the primary point of contact with our customers. You'll blend customer service savvy with product know-how, ensuring shoppers find exactly what they need!
Responsibilities
* Providing excellent customer service
* Guiding customers through the design process
* Ensuring products are correctly priced and displayed, maintaining store stock levels
* Collaborating with other team members to keep the store running smoothly
* Carrying out general housekeeping to keep the store presentable
* Participating in training and personal development sessions
* Adhering to Stratco safety and other policies to ensure a safe working environment
Qualifications
* Exceptional customer service and sales skills
* Experience within a similar environment (retail or sales)
* Availability to work full‐time hours across a rotating roster
* Willingness to enhance the customer experience with enthusiasm and energy
* Good computer skills and eagerness to learn the Stratco design process
* Previous design consulting or building experience highly desirable; CAD skills an advantage
Benefits
* Holistic Wellness & Mental Health Support
* 24/7 Employee Assistance Program (EAP)
* Flexible Working Arrangements
* Team Member Discounts
* Professional Development & Career Growth
* Competitive Remuneration
* Positive Workplace Culture & Inclusion
We value integrity, accountability, and respect. Stratco is committed to building a diverse and inclusive workplace and welcomes applications from all backgrounds.
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