About this role: We are seeking a dedicated individual to fill the position of Office Administrator. In this role, you will be responsible for providing exceptional administrative support to our team.
Responsibilities:
* Responding to phone calls in a professional manner and directing inquiries to the relevant department
* Greeting clients and carers warmly, creating a welcoming atmosphere
* Communicating with clients and their families regarding our services and scheduling
* Assisting with recruitment processes, scanning, filing, and emailing documents
* Serving as the primary point of contact for external parties, ensuring effective communication
* Utilizing persuasive communication skills to identify sales opportunities and contribute to business growth
* Fostering strong relationships with individuals and organizations outside the company
* Liaising with office staff across various locations to promote collaboration and positive connections
Requirements:
* Empathetic, passionate, and caring approach
* Able to work independently and collaboratively within a team
* Prior experience in a similar role is advantageous
* Proficiency in standard computer programs, with the ability to quickly learn new ones
* High level of professionalism and discretion when handling confidential information
* Familiarity with the aged care, disability, and health sectors
* Proven customer service experience in the industry
We offer a supportive work environment, ongoing training, and opportunities for growth and development. If you possess the required skills and qualifications, please submit your application.