We're seeking a customer service professional to manage inbound enquiries, book appointments and deliver exceptional experiences across multiple contact points.
About the Role
* Manage incoming calls, emails and messages from customers
* Book service appointments and provide administrative support
You'll be working closely with our Service Departments to ensure seamless customer interactions. Your day-to-day responsibilities will include:
1. Managing enquiry intake for all departments
2. Scheduling service appointments using CRM software
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