Posted 19/02/2026 Job Number 59455 Work type Permanent - Full Time Posting End Date 18/03/2026
At Bupa, we believe healthcare should be more human — more connected, more personal, and more responsive to the people it serves. Join us and play a meaningful role in shaping high-quality, person-centred care where your leadership truly makes a difference.
We are currently seeking an experienced Quality & Education Manager to join our welcoming team at Bupa Waratah, a beautifully located care home in regional New South Wales.
About the role
As the Quality & Education Manager, you’ll lead quality governance, compliance, and workforce capability across the home, ensuring alignment with the Aged Care Quality Standards. You’ll work closely with the leadership team to identify improvement opportunities, support remediation, and build sustainable clinical excellence.
Key responsibilities
* Lead quality, education, and continuous improvement initiatives
* Support compliance with Aged Care Quality Standards and accreditation requirements
* Coach and build capability across clinical and care teams
* Maintain and review the Plan for Continuous Improvement (PCI)
* Prepare and analyse Quality Indicator and NQIP data
* Coordinate monthly audits and preparedness activities
* Support high-quality, person-centred clinical care delivery
About you
* Bachelor of Nursing with current AHPRA registration (essential)
* Postgraduate qualification in Aged Care and Cert IV TAE (desirable)
* Experience in clinical quality, education, and coaching
* Strong communication and collaborative leadership skills
* Sound knowledge of resident rights and aged care compliance
Why join Bupa?
* Free select health insurance for you and your immediate family (up to $5.5k)*
* Relocation assistance up to $8,000
* Career development and ongoing professional learning
* Comprehensive induction and buddy program
* Wellbeing support through VIVA Happier & Healthier
* 5 free telehealth GP appointments via Blua
* Bupa Love Reward & Recognition Program
Why Waratah?
Enjoy a relaxed lifestyle surrounded by natural beauty, with a close-knit community that genuinely welcomes newcomers. It’s a place where your work and your life can thrive.
To discuss this opportunity, contact Sudeepa Banerjee
Email: sudeepa.banerjee@bupa.com.au | Phone: 0403 689 837
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.
We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.
We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
* Eligibility criteria and conditions apply