About Us
Erskine Oral Care is a fast-growing Australian FMCG company and the owner of Piksters, Australia’s #1 interdental brush brand. Founded by Craig Erskine Smith, a respected leader in the dental industry, the business brings more than 30 years of experience supplying trusted oral care products across grocery, pharmacy and healthcare channels, with ranges stocked in over 8,000 locations nationwide including Coles, Woolworths and Chemist Warehouse.
From its Australian roots, Erskine has grown into an internationally recognised operation exporting to more than 25 countries, with warehouses across three continents and teams based in Sydney (Frenchs Forest) and Macksville, NSW.
About the Role
Based in Frenchs Forest on Sydney’s Northern Beaches, this full-time, in-office role sits within our fast-growing International Retail team.
This is a hands-on coordination role supporting ecommerce platforms, international marketplaces and international retail partners. You’ll help keep product listings accurate, ensure stock and pricing are up to date, support retail customers with enquiries, and assist with promotions across global channels. The role also contributes to reporting and analysis to help the team understand performance and identify growth opportunities.
It’s a great opportunity for someone early in their career who wants exposure to ecommerce, international markets and FMCG operations in a growing business.
Key Accountabilities
* Maintain accurate product listings, images, descriptions and pricing across ecommerce platforms
* Monitor stock availability and assist with inventory updates
* Support order processing and replenishment coordination
* Assist with the setup and execution of promotions across international channels
* Support day-to-day management of third-party marketplaces including Amazon
* Troubleshoot listing and compliance issues
* Liaise with internal teams and external partners to keep platforms running smoothly
* Respond to international retail customer enquiries regarding products, pricing and orders
* Coordinate with warehouse and sales teams to resolve delivery issues, discrepancies, credits and returns
* Maintain customer records and communication history
* Assist with new product onboarding, range updates and promotional information
* Prepare sales and advertising reports
* Maintain spreadsheets and dashboards used for decision-making
* Identify trends and performance opportunities
* Assist with product launches, seasonal promotions and ecommerce campaigns
* Coordinate content updates across platforms
* Ensure campaigns are set up accurately and on time
About You
This role suits a recent graduate or early-career professional looking to build experience in ecommerce and international retail operations. You’re organised, detail-oriented and comfortable working with data and systems while communicating with a range of teams and customers.
You will bring:
* Recent graduate in Business, Marketing, Commerce, Media, or a related field.
* Confidence working with spreadsheets and data
* Basic understanding of ecommerce, digital marketing or online marketplaces
* Familiarity with Amazon
* Ability to coordinate tasks across multiple teams
* Strong attention to detail and accuracy
* Collaborative approach to working with others
* Interest in social media platforms such as TikTok and Instagram
What We Offer
* Full-time office-based role in Frenchs Forest, NSW
* Staff product discounts and birthday leave
* Supportive team environment with hands-on learning
* Opportunity to grow within a global FMCG business
If you’re looking to start your career in ecommerce and gain exposure to international retail operations, we’d love to hear from you.
Applications close on 16/03/26. Please note only shortlisted candidates will be contacted.