Graduate Systems Administrator responsible for maintaining and configuring computer systems and servers at Jord International.Your RoleKey responsibilities include:Provide end-user support in person, via phone, and email for technical support enquiries.Support and maintain virtual environments.Provide remote support and troubleshoot IT issues.Administer the set-up of new employees, manage access permissions, and maintain user accounts.Manage technologies including Windows, Domino, Office, Active Directory, Dynamics 365, and Sophos.Maintain the Helpdesk ticketing system.Perform core admin functions to maintain system integrity.Install, configure, test, and maintain operating systems, networks, application software, and system management tools.Conduct security administration and patching of software and hardware.Implement and administer firewalls.Administer and manage WiFi.Provide core systems and network support.Support desktops and workstations.Set up, maintain, and support phones.Adhere to all Jord company policies and IMS requirements.About YouThe ideal candidate will have:Tertiary qualifications in Information Technology, Computer Engineering, or similar.High learning agility and ability to grasp new concepts and technologies quickly.Knowledge of Microsoft, Active Directory, Office 365, Networking, Firewalls, and VPN.Excellent problem-solving skills and ability to provide solutions to difficult problems.Excellent written and verbal communication skills, strong customer focus, and ability to collaborate with others.Excellent documentation and report writing skills.Desirable experience or knowledge of systems/network/infrastructure administration, virtualization, VMWare, Active Directory, Group Policy management, network management, antivirus management, and deploying applications.Compensation & BenefitsCompetitive salary package, professional development opportunities, and a supportive work environment.Training & DevelopmentOpportunities for professional development and mentorship programs to enhance skills and career growth.Career ProgressionPotential for career advancement within the IT and Systems Development department at Jord International.How to ApplySubmit your application through the provided form link.This job may close before the stated closing date, you are encouraged to apply as soon as possibleReport this job
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