Business Manager Job Description
As a Business Manager, you will be responsible for leading and developing our retail team to achieve sales targets and deliver exceptional customer service.
This is an exciting opportunity for a results-driven professional with a passion for retail and leadership to join our team.
Key Responsibilities:
* Lead and develop the retail team to achieve sales targets and deliver exceptional customer service
* Cultivate a culture of continuous improvement through coaching and development
* Manage day-to-day retail operations including stock management, team scheduling and performance tracking
* Ensure every customer interaction is welcoming and knowledgeable
* Build and maintain a positive, inclusive and motivating work environment for the team
Requirements:
* Proven retail or customer service experience with a strong track record of achieving results while delivering outstanding customer service
* Natural problem-solving skills with the ability to build strong, trusted relationships with both customers and team members
* Leadership experience and knowledge of how to motivate and develop others to reach their full potential
Benefits:
* Uncapped, monthly bonus scheme
* Generous yearly $1,500 product allowance and family discounts of up to 50% off
* Up to 50% off Oakley eyewear and apparel throughout the year
* Local and global volunteering opportunities through our charity partner OneSight
* Exclusive discounts on health insurance, gym memberships, and various retail brands
Why Choose Us?
We are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our team-first company values diversity, flexibility and wellbeing.