Design Advocate Job
We are seeking an experienced Design Advocate to join our team.
* This role involves working with clients to deliver end-to-end customer experience strategies, leveraging human-centered design principles and methodologies.
* The ideal candidate will have extensive experience in developing and executing service design solutions, with a focus on improving user engagement and satisfaction.
About the Role
* This is a full-time position based in Canberra, Australian Capital Territory, Australia.
* As a mid-senior level role, you will be responsible for leading design projects and collaborating with cross-functional teams to achieve business outcomes.
Required Skills and Qualifications
* Service Design Expertise: You should have a strong background in service design, with experience in creating service blueprints, system maps, customer journeys, and other design artifacts.
* Design Thinking: The ability to apply design thinking principles and methodologies to complex problems is essential.
* Communication Skills: Excellent communication and collaboration skills are required to work effectively with clients and internal stakeholders.
Benefits
* Meaningful Work: As a Design Advocate, you will have the opportunity to make a positive impact on public sector services through your design work.
* Collaborative Environment: Our studio provides a collaborative and supportive environment that fosters innovation and creativity.
* Ongoing Learning: We prioritize ongoing learning and professional development, providing opportunities for growth and skill-building.