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Quality and risk coordinator

Gold Coast
Kalwun Development Corporation
Quality
Posted: 18h ago
Offer description

Posted: 02/03/2026 Closing Date: 30/03/2026 Job Type: Permanent - Full Time Location: Varsity Lakes Job Category: Quality Assurance & Safety Job Description

Join the Kalwun Team - Make a Real Impact in Community!

* This is an identified position, applicants must be an Aboriginal or Torres Strait Islander person *

Kalwun Development Corporation Ltd, a proud Aboriginal and Torres Strait Islander community-controlled organisation, is calling on passionate changemakers to join our Quality, Culture and Engagement team.

Whether you’re delivering frontline services, supporting our community behind the scenes, or helping to strengthen cultural connections, your work will make a real difference in the lives of Aboriginal and Torres Strait Islander people across South East Queensland. Kalwun offers a wide range of programs across health, community, and family services, all grounded in culture, care, and connection.

About the role
As Quality and Risk Coordinator, you will coordinate and support the effective implementation, administration, and continual improvement for the organisation. This role supports the maintenance of quality standards, accreditation requirements, and internal audit processes, and assists the organisation in aligning its activities with relevant legislative and regulatory obligations. This position contributes to the ongoing maintenance of accreditation standards while promoting a practical, culturally safe and organisation- wide approach to quality, risk and compliance.

What you'll be doing

* Coordinate and support the administration of Kalwun’s quality and compliance system to assist organisational compliance across all functions including risk
* Provide support to the Executive Leadership Group on the assessment, management and reporting of organisational risk, regulatory compliance, quality and accreditation
* Develop an annual Internal Audit schedule and conduct internal audits to test the robustness of controlled documentation, organisational processes, strategic risks and tracking of corrective actions to ensure continuous compliance
* Support Kalwun business units & head office in maintaining accreditation against individual business unit standards, ensuring the organisation meets or exceeds requirements
* Support the coordination of external audits and assessments for accreditation certifications
* Maintain organisational quality and compliance registers, including document control, version management, and review cycles
* Support staff induction processes relating to quality and compliance, including access to policies, procedures, and systems
* Provide ongoing support & training for Kalwun staff in the use of the QMS (Logiqc).

About You

You’re someone who:

* Builds strong, respectful relationships with Aboriginal and Torres Strait Islander communities
* Brings experience in business or risk management
* Is passionate about making a positive impact and supporting others with heart and purpose.

Essential selection criteria

* Demonstrated experience and/or qualification in Quality and/or Business/Risk Management
* Strong knowledge and experience employing quality and risk initiatives, with proven ability to facilitate continuous improvement and the achievement of compliance with legislation and standards
* Demonstrated ability in data and systems analysis, with a particular focus on identifying trends, creating efficiencies, and subsequent development of high-level documents and reports
* Demonstrated ability to promote a culture of quality and risk in the work environment.

Requirements

* National police check
* Current drivers' license.

What we offer
Kalwun values the contributions of all staff and is committed to providing an inclusive workplace where all staff feel accepted, included and welcomed. Our Employees enjoy a variety of benefits including:

* Competitive salary of $95,000 per annum plus super
* Salary sacrifice of $15,900 per annum which can significantly increase your take home pay, plus meal and entertainment expenses of $2,650
* Company that is focused on improving the health and wellbeing of our community
* 5 weeks annual leave + extra paid personal leave
* A workplace where mob lead the way.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

To apply
Send us your CV and a short cover letter addressing the selection criteria.

Together, let’s build stronger futures for our kids, our families, and our communities.

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