GOLDFULL Management Pty Ltd – Townsville QLD
Where Peaceful Ambiance Opens Doors to New Opportunities
At Mercure Townsville, we embrace the spirit of our local community and uphold the highest standards of guest service, reflecting the hallmark of excellence synonymous with Accor Hotels. Join us and uncover why our property is your ideal destination, where your career can flourish in a vibrant and fulfilling environment.
Job Description
* Responsible for the development of the (C&E) Sales team and drive revenue strategies to achieve set sales targets.
* Develop and maintain efficiencies of the C&E Sales team.
* Maintenance of Conference incentive database of key contacts/clients.
* Develop and implement sales strategies for the team to ensure targets are achieved.
* Maintenance of Conference incentive database of key contacts/clients.
* Develop and implement sales strategies for the team to ensure targets are achieved.
* Develop and implement sales conversion targets for the team and ensure these are measured monthly.
* Identify need periods and periods of high demand and implement appropriate strategies to maximise revenue.
* Drive and champion team to exceed Conference Vision targets.
* Chair and drive the weekly banquet event order meetings and ensure their efficiency.
* Provide quotations for C&E proposals covering venue, function, menu and accommodation costs
* Ensure team succeeds in delivering an exceptional event in order to guarantee client satisfaction.
* Coordination and hosting of familiarisation and site inspection activity including follow-up.
* Ensure there is an active presence in the hotel as required by business demands or client and team member needs.
* Attend outside sales calls, tradeshows and meetings in the pursuance of the business and leads.
Qualifications
* Knowledge of licensing laws and best practices for alcohol service and sales;
* Excellent communication and guest service skills;
* Experience in budgeting and forecasting;
* Proficiency in IT software including Excel and Word;
* Knowledge of Opera Cloud and Shiji preferred but not essential.
Additional Information
* Assume a pivotal position that allows you to create a meaningful influence;
* Collaborate closely with a committed and helpful team;
* Wellness benefits including Employee Assistant Program;
* Continual growth and skill enhancement through Accor Academy;
* Enjoy Accor discounts and benefits worldwide.
What's in for you?
If you are a proactive, results-oriented individual with a passion for event management and hospitality, we invite you to apply for this exciting opportunity. Join our team and be a part of creating unforgettable experiences for our guests.
We are an inclusive business and our ambition is to attract, recruit, retain and promote diverse talent.
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