Lead Workshop Manager Opportunity
We are seeking a skilled and experienced Lead Workshop Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily workflow, allocating jobs, and managing workshop output.
Your primary focus will be on running a high-performing workshop, ensuring that all tasks are completed efficiently and effectively. You will work closely with Service Advisors to keep customers informed and expectations realistic.
To be successful in this role, you will need to have strong leadership skills, the ability to motivate and support technicians without micro-managing, and a solid understanding of manufacturer warranty processes and compliance expectations.
Key Responsibilities:
* Oversee daily workflow and allocate jobs to ensure efficient use of resources
* Manage workshop output and productivity, identifying areas for improvement and implementing changes as necessary
* Work closely with Service Advisors to communicate with customers and manage their expectations
* Motivate and support technicians to achieve high levels of performance and job satisfaction
Requirements:
* Proven experience as a Lead Workshop Manager or similar role in a dealership environment
* Strong understanding of manufacturer warranty processes and compliance expectations
* Natural leadership skills, with the ability to motivate and support teams
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
Benefits:
* A competitive salary package, including bonuses based on performance and experience
* A supportive and engaging working environment, with opportunities for career growth and development
* The chance to work with a dynamic and progressive team, making a real difference in the lives of our customers
This is an exciting opportunity to take your career to the next level, working in a fast-paced and dynamic environment. If you are a motivated and experienced leader looking for a new challenge, we would love to hear from you.