Overview
Marketing today is complex, fast‑moving and under constant pressure - but that’s where we do our best work. At Starcom, we believe progress comes from focus. In a world of endless data, accelerating technology and constant change, we help brands move beyond what they could do and concentrate on what they should do to drive real growth. Our
Focus Framework
gives our people the clarity to identify the audiences, ideas, media, and metrics that matter most - turning complexity into impact and ambition into results. If you’re motivated by smart thinking, meaningful collaboration, and the opportunity to make a real difference, you’ll find your unfair advantage here. Starcom. Focus For Growth. Role Purpose
As an Account Director, you will lead key client relationships, guide media strategy, and support the delivery of effective, insight‑driven campaigns. You’ll work closely with the Business Director and cross‑functional teams to develop innovative, creative, and measurable solutions that help clients achieve their objectives. You’ll also play a central role in supporting and developing your team, fostering a collaborative and inclusive environment. Key Responsibilities
Develop media and communication strategies that align with client goals, working independently or in partnership with strategists and external agencies. Translate client briefs into clear, innovative media recommendations supported by strong planning principles. Ensure planning processes, templates, and internal frameworks are followed and adapted appropriately. Apply knowledge of benchmarks, trading strategies, and contractual requirements to planning and recommendations. Collaborate with the Investment Director on major partnership opportunities and negotiations. Identify opportunities to connect clients with relevant services across the Groupe where beneficial. Client Service
Build trusted, long‑term client relationships and ensure day‑to‑day service meets agreed expectations and timelines. Develop a deep understanding of each client’s business, priorities, and industry context, adapting support accordingly. Navigate category‑specific advertising requirements (e.g., alcohol, gaming, healthcare) and ensure compliance. Maintain high standards of quality across all client deliverables. Client Management
Oversee the development and delivery of media initiatives that meet client objectives and deadlines. Proactively identify opportunities to support client growth, such as sharing insights, training, or emerging media trends. Highlight relevant Groupe services (SEO, SEM, content, PMX) where they add value. Manage client relationship challenges constructively and escalate emerging issues early. Contribute to new business opportunities where aligned with your expertise. Team Management
Guide the planning and activation of campaigns to ensure alignment with overall strategy. Support your team in developing strong media concepts and communication plans, ensuring processes are clear and effective. Partner with Activation teams to ensure ideas are delivered effectively and adapted to market conditions when needed. Ensure quality control processes are followed and deadlines are met, including early collaboration with internal teams. Communicate issues promptly and transparently with both internal teams and clients. Lead weekly WIP meetings with your team and share key updates in Director forums. Team Development
Foster a positive, inclusive, and collaborative team culture aligned with Starcom’s values. Provide coaching, guidance, and constructive feedback to support team members’ growth. Conduct regular performance and development reviews. Create training opportunities for Coordinators and Planning Executives and mentor Client Managers. Monitor, forecast, and re‑forecast client financials to ensure accuracy and transparency. Communicate changes such as budget shifts or campaign adjustments in weekly Director WIP meetings. Understand each client’s financial requirements, including financial year cycles, credit insurance, and commission structures. Ensure contractual obligations and performance‑linked KPIs (e.g., bonus pools) are understood and managed appropriately. Skills & Experience
We welcome candidates with a range of backgrounds and experiences. You’ll be a great fit if you bring: Extensive experience in media strategy, client leadership, or related fields (typically 8+ years). Strong capability across Word, PowerPoint, and Excel. Solid understanding of media industry trends, both historical and current. Confident financial management skills and commercial awareness. A collaborative leadership style that supports team wellbeing and high‑quality work. What We Offer
A supportive, inclusive workplace where diverse perspectives are valued. Opportunities to lead meaningful client work and shape strategic direction. Access to ongoing learning, development, and career progression. The chance to work with talented teams across digital, media, and creative disciplines. Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com. Enjoy all the perks that come with our network offering: A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing. A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us. Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network. Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes. A culture of open feedback and support to reach your goals through our Career Conversations program. A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees. Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service. Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year. Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave. Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs. A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/ Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network. If you don\'t tick every box in this ad, please don\'t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply. Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions. Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way. We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.
#J-18808-Ljbffr