Job Description As General Manager, you will be responsible for: Leading all aspects of the pre-opening process, from strategic planning and team recruitment to operational setup and market positioning, ensuring a successful launch. Managing and fostering strong relationships with key stakeholders, including owners, guests, local community, and suppliers. Cultivating and strengthening owner relations, ensuring transparency, clear communication, and alignment with business objectives from the outset. Building, leading, inspiring, and mentoring a small, driven team from inception, fostering individual growth, a collaborative spirit, and contributing to overall business success. Overseeing all Food & Beverage operations, with a particular focus on maximising revenue and delivering exceptional experiences for conference and event sales, particularly within the Roof Top Functions Bar and Boardroom. Developing and implementing strategic plans to maximise revenue, streamline operational efficiencies, and continuously enhance the guest journey. Driving innovative sales and marketing strategies to boost occupancy, increase average daily rate, and ultimately grow revenue for the new property. Championing employee engagement by fostering a collaborative, inclusive, and supportive workplace culture for all our valued Heartists®. Supporting all departments in achieving operational targets while consistently delivering outstanding and memorable guest experiences.