Care Manager Position
A high-profile leadership role is available for a Care Manager to oversee a team of Care Coordinators in delivering top-tier service provision for existing and new in-home Aged Care services across the Rockhampton region.
The successful candidate will possess strong knowledge and experience in local in-home Aged Care services and funding, be a relationship-driven leader, and have experience in networking and business development within the community services sector to drive the growth of our Aged Care programs.
Key Responsibilities:
* Ensure compliance with legislation, standards, contracts, and internal policies.
* Lead and develop Care Coordinators, fostering partnerships with the extended Aged Care teams.
* Align program services with client needs, rostering requirements, and budgetary constraints.
* Develop systems for effective program management and ensure quality as per legislation and funding standards.
* Conduct audits, manage risks, liaise on high needs clients, and promote continuous improvement.
* Handle escalations and complaints, advise on state-wide program status, and support team development and growth.
About Us:
We are a leading social purpose organisation committed to enhancing the lives of older Australians by providing personalised in-home Aged Care services that empower every person to maintain their home comforts, health, and connections within their community.
We strive to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.