Training Support Officer, Clerk Grade 3/4, Newcastle (Metford)
* Work in a volunteer-based agency supporting communities of NSW
* Full time temporary role, Parental leave backfill, up to 12 months
* Based at Metford (minimum 3 full days per week), providing support to the Northern Zone Training Delivery team
* Attractive annual salary of up to $105,076 (inclusive super and leave loading)
About the opportunity
An exciting opportunity exists to work within the Training Delivery team for Northern Zone, part of the Operational Capability and Training directorate at the NSW SES. You will provide administrative and support services to facilitate the operation of the training directorate. This includes a range of data management, analysis, communication and administrative activities to support the coordination, delivery, data-input and reporting of training courses and activities
About the NSW SES
Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.
The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.
With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here
About you
To be successful in this role you will:
* Be proficient in building and maintaining relationships with stakeholders, internal and external
* Have experience in providing a broad range of administrative and project support services to senior-level management
* Have proven experience in the use of Microsoft Office Applications (Word, Excel) and practical computer/online literacy
* Have experience working with business systems
* Have experience working with in a diverse team
Essential Requirements
* Must be able to work from the Metford office a minimum of 3 days per week.
What we can offer you
* You will enjoy a 35-hour work week
* You can enjoy a hybrid work environment, time in the office and time working from home.
* Attractive salary range of $84,659.00 to $92,701.00 plus 12% superannuation and leave loading
* Our work is meaningful and rewarding. The SES's mission is saving lives and creating safer communities, and you can be an important part of our work.
* We have attractive leave entitlements including parental, sick, flex and recreation leave.
* We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
* Fitness Passport
* LinkedIn Learning
* Member Assist Program for free confidential counselling support
* Flu vaccine program.
You Belong Here
* We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
* We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
* If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact for confidential advice on options.
How to apply
Your application should include as separate attachments:
* A cover letter (maximum of two pages) briefly responding to the essential requirements and your interest in the role;
* An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role
* Answers to the following Target Questions, in not more than 500 words each.
Targeted Questions
1. Describe a time when you had to learn a new system or skill quickly to support your team. How did you approach the learning process?
2. Problem solving, thinking on your feet, and demonstrating sound experience in the Microsoft 365 suite will be a daily requirement of this position. Please provide an example of how you used technology to ensure compliant work practices, describing how you solved problems that arose, how you managed your time to meet deadlines, and the result(s) delivered.
Want to know more?If you want to know more about this opportunity, please contact Stephen Leahy on or
The role description is available here
Talent Pool
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here
Applications close: 11:55pm Sunday 25 January 2026