About this Role
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* Our team is seeking a highly skilled Dental Coordinator to join our growing practice.
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Main Responsibilities:
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1. Greet patients warmly and ensure they feel comfortable and welcome in our clinic.
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2. Answer phone calls, schedule appointments, and handle patient inquiries with a professional and courteous demeanor.
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3. Confirm appointments and manage patient records using dental software to maintain accuracy and efficiency.
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4. Verify insurance information and assist patients with billing inquiries to provide seamless service.
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5. Prepare and maintain patient files to ensure up-to-date and accurate records.
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6. C coordinate with the dental team to ensure efficient patient flow and minimize wait times.
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7. Process payments and maintain accurate financial records to optimize cash flow.
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8. Ensure the reception area is tidy, organized, and well-stocked with necessary materials to create a positive first impression.
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9. Handle patient complaints or concerns in a professional and compassionate manner to resolve issues promptly.
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10. Assist with general office tasks such as filing, faxing, and managing correspondence to maintain a smooth workflow.
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Work Environment:
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* This role is for a full-time position in an in-person work environment.
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* We prefer candidates with work authorization in Australia.
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About Our Team
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Join our team of dedicated professionals who are passionate about delivering exceptional patient care. As a Dental Coordinator, you will play a vital role in ensuring the smooth operation of our clinic and providing an outstanding experience for our patients.