Delight customers with outstanding service and help them transform their telecommunications experience by providing an exceptional in-store customer journey.
Our Purpose
Building a connected future so everyone can thrive is our main goal. We're looking for talented individuals to join our team of tech-curious problem solvers who are passionate about making a difference.
Job Description
As a Retail Sales Consultant, you will be responsible for ensuring that our customers connect faster, better, and smarter. You will achieve this by identifying the products and services they need and empowering them to make informed decisions.
Every Day is Different
A Telstra Retail Consultant thrives on making sure our customers have a positive experience every time they visit our stores. You will be continually trained up on all the latest cutting-edge tech and gadgets, so you can stay ahead of the game and provide the best possible solutions for our customers.
We Offer the Perkiest of Perks
* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible, inclusive approach to parental leave – do it your way
* Unlimited access to 17000 learning programs – something for everyone
* Monthly performance rewards and recognition programs
Join Our Team
We're on the lookout for talented individuals who share our values and are passionate about making a difference. As a Telstra Retail Consultant, you will be part of a welcoming and inclusive community where everyone is respected, valued, and celebrated.
Required Skills and Qualifications
We're looking for candidates with the following skills and qualifications:
* The ability to build connections with new and existing customers
* An appetite to develop customised solutions for customers
* A drive to reach and exceed sales targets and KPIs
* The hunger to learn and grow within the role and beyond
* A positive and resilient approach to customer service in a busy environment
* Experience in a customer-facing role
About Us
At Telstra, we're committed to creating a workplace culture where everyone feels safe and can thrive. We believe in the power of diversity and inclusion and strive to create a work environment that reflects this.